Discover the latest news from Alan
Our story
Founded in 2016 and first new health insurance player licensed since 1986 in France, Alan has quickly become a key health partner, providing insurance, prevention, and daily care. Offering a unique service focused on physical and mental well-being, Alan leverages technology to simplify access to care, achieving an exceptional level of customer satisfaction (NPS of 70), notably thanks to an average response time of 2 minutes and 90% of reimbursements within a day, with nearly half of them in 5 minutes. With 600 employees, Alan operates in France, Spain, Belgium and Canada, serving over 675,000 members and 23,000 businesses. In addition to its insurance offering, Alan provides innovative services such as personalized prevention plans, a virtual clinic available 7/7, an online optical center, and numerous ongoing innovations. Valued at €4 billion, Alan is experiencing strong growth in its annual recurring revenue (450 million in 2024).
Our key numbers
Last update: 01/10/2024
680K+
members
30K
companies covered
4
countries: France, Belgium, Spain & Canada
470M+
ARR
70
NPS
600+
Alaners
2 min
average time to answer members
49M+
reimbursements since 2016
440k+
medical consultations since 2016
Trusted by 30 000 companies
Our latest news & press releases
Shop, Walk, Mo : 3 innovations Alan pour améliorer votre expérience santé au quotidien
Alan signs a major strategic partnership with Belfius
Alan renforce sa position auprès des grandes entreprises françaises avec la signature de plusieurs contrats d’envergure, dont Intersport et Axéréal
Comment les Alaners et notre mascotte sont devenus les stars de notre nouvelle vidéo de marqueStill have questions?
Feel free to reach out to our Press team below (in English, French, Dutch or Spanish)
